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Complaints & Disputes

Sportium withdrawal taking 9 days — anyone else seeing delays?

PacoBarcelona · 7/23/2026, 1:29:36 AM
Bit frustrated. Requested a €1,120 withdrawal from Sportium on the 17th, standard bank transfer, verified account for over a year, no bonus attached. It's now day 9 and support keeps saying "in the compliance queue" without any specifics. I've had withdrawals from them clear in 48 hours before so this is unusual. Not accusing them of anything dodgy — they're fully licensed by the DGOJ — but the communication has been awful. Has anyone else had a big Sportium payout take this long recently? Wondering if it's a general processing backlog or specific to my account. Will update the thread when it lands.

4 replies

MadridMartin · 7/23/2026, 3:29:36 AM
Had a €600 one take 6 days last month, eventually landed. Their compliance queue seems genuinely backed up this quarter.
CarlosMadrid · 7/23/2026, 6:29:36 AM
Not a great look for them. Try emailing the DGOJ complaints inbox — magically speeds things up.
PacoBarcelona · 7/25/2026, 1:29:36 AM
UPDATE day 11: money hit my account this morning. No apology, no explanation. Frustrating but at least it wasn't lost.
ValenciaVic · 7/25/2026, 5:29:36 AM
Glad it landed. This is exactly why I split my rolls across two books now.
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